During their stay, your guests might need to get in touch. Whether it’s an emergency, or they just have a quick question. Therefore our service for dedicated holiday let guest support Edinburgh is a must for your property. Because there will always be someone from our support team on hand to help. No matter what the hour. This service gives you freedom and flexibility. So you don’t have to always be available by telephone when guests are staying in your holiday let. While giving you peace of mind that everything is under control. and the knowledge that your guests, and your home, are in safe hands.
Giving guests the opportunity to get in touch if emergencies do arise adds to the value of their overall experience. Concluding that even if something unforeseen does happen, the fact the problem is dealt with promptly. Therefore turns a negative experience very quickly into a positive.
We know that it’s not uncommon to need to seek advice when you’re on holiday. Whether it be a technical question about the property you’re staying in. Because perhaps the water won’t work or you’re unsure how to use the cooker. Maybe there’s been a maintenance issue and there’s a water leak or the lock is broken. Or maybe a personal dilemma such as your car’s been towed or you need a doctor.
Life happens. Therefore our excellent customer service team will be on hand to provide a solution for your guests. In addition, we will come to your property to lend a hand when it’s required. Because no one likes to be stuck in a pickle. Least of all in a foreign country or city. Our guest support team provide a no-fuss, friendly interaction service for your guests. And if your property does require a handyman, we also provide a reliable maintenance service. Delivering skilled tradesmen who can tackle any home emergency whether it be plumbing, joinery or electrics. As well as several other services that can add value to your holiday let property, making it more profitable for you, the host.
Ensure your guests, and your home, are taken care of with our 24/7 Holiday Let Guest Support Edinburgh.
24/7 Guests support is included within our property management packages.
Management packages start at only 12% commission of rental income
We also provide a guest communications service to aid your guest’s pre and post booking. This on-going interaction allows us to build a rapport with your guests from the outset. And free’s up more of your valuable time. While also providing prompt replies to enquiries and queries before your guests arrive.